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Built on a foundation of shared values, we are more than just a commodity – we see ourselves as artisans, crafting tailored solutions that transcend the limitations of traditional outsourcing firms. As a company co-owned by US and Filipino partners, we foster a truly global environment that enables us to bring together the best of both worlds, creating a global fusion of talent, innovation, and diversity. This unique collaboration unleashes a wave of creativity that disrupts norms and propels us to new frontiers.
Our focus is to guide you in building a team of professionals to help you keep a step ahead of the competition through producing a conducive environment both for employees and clients. We believe that businesses of all sizes deserve impeccable services.
But it’s not just about what we do; it’s how we do it. We take pride in our personalized approach, where open communication and collaboration are paramount. Your success is our success, and we leave no stone unturned to ensure that every aspect of our partnership surpasses your expectations.
We care about the needs and success of our employee and clients.
We respect our colleagues.
We pay it forward by giving back to our community.
We think Big, Globally, and Outside the box when providing support to our employees and clients.
We strive for an environment where everyone has a voice that is heard; We have No Boundaries when it comes to sharing ideas.
We are committed to providing a conducive environment not only for our employees but also for our clients.
Founder
Joseph Frost, or simply Joe, one of the brilliant Co-Founders of Guided Outsourcing. Armed with a Master’s in Business Administration, Joe is a force to be reckoned with in the world of marketing and strategy. With a touch of wit and a dash of charisma, he effortlessly captivates audiences as a global speaker.
Beyond the realm of Guided Outsourcing, Joe's entrepreneurial spirit has led him to found multiple marketing companies, carving his name into the annals of success. As a visionary, he is driven by a deep passion for helping businesses thrive through comprehensive marketing strategies.
When Joe isn't immersed in the dynamic world of marketing, he embarks on exhilarating journeys across the globe, seeking inspiration and new experiences. With a well-stamped passport and a keen eye for cultural nuances, he brings a global perspective to his work.
Joe's expertise extends beyond the business realm, as he also imparts his wisdom as a professor of Entrepreneurship and Marketing. His dedication to education and sharing knowledge shines through, empowering the next generation of business leaders to reach new heights.
Co-founder
Meet Brian Goracke, the Co-Founder of Guided Outsourcing and a certified public accountant with a strategic entrepreneurial spirit. As a visionary leader, Brian has a knack for driving growth and fostering a vibrant company culture that celebrates people's development.
With a family legacy in the accounting business, Brian carries on the torch as a third-generation successor, bringing a wealth of expertise and a deep understanding of the financial world to Guided Outsourcing.
But Brian's passions go beyond numbers and spreadsheets. When he's not shaping the future of our company, you can find him cruising on big bikes, embracing the thrill of the open road. He also takes to the depths of the ocean as a licensed SCUBA diver, exploring the wonders beneath the surface.
Brian's witty and professional approach to business and his love for adventure make him a dynamic force within our organization. His commitment to developing culture and empowering people sets the stage for Guided Outsourcing's success, making him a driving force behind our entrepreneurial journey.
Co-founder
Introducing Steve "Techno Bull" Johnson, the brilliant Chief Technology Officer and Co-Founder of Guided Outsourcing. Hailing from Omaha, NE, Steve's journey in the IT industry began when he attended the University of Lincoln. At the young age of 21, he fearlessly founded his IT firm in 1998, setting the stage for a remarkable career.
Recognized for his entrepreneurial prowess, Steve has been honored with the prestigious Young Entrepreneur Award 40 under 40, a testament to his innovative spirit. Combining his passion for entrepreneurship and technology, he channeled his expertise into founding Guided Outsourcing.
Beyond the office, Steve embraces a life full of adventure. With two teenage kids, Bridget and Brady, he cherishes family time and their shared experiences. Traveling to new destinations fuels his curiosity, and he savors the thrill of wake surfing, snow skiing, and playing hockey twice a week.
Steve's altruistic spirit shines through his volunteer work, where he gives back by leveraging his technological expertise to assist non-profit organizations. As an avid sports fan, he passionately supports the Huskers, Vegas Knights, and Miami Dolphins. And let's not forget his special fondness for Canada, as his fiancé, Laura, hails from British Columbia, making it a cherished destination.
Managing Director
Presenting Fitz Rollen, our extraordinary Managing Director at Guided Outsourcing. With over 16 years of experience in the outsourcing industry, Fitz is the maestro of client retention, ensuring our partnerships thrive.
Off the court, Fitz is not only a basketball enthusiast but also a culinary aficionado, finding joy in the art of cooking. With his delightful dishes and flavorful creations, he brings his passion for perfection to both the kitchen and the workplace. As a true people person, Fitz effortlessly connects with clients and team players, building relationships that last.
Fitz's visionary leadership aims to make Guided Outsourcing the employer of choice, creating a workplace where talent flourishes and success is celebrated. With his wit, professionalism, and zest for life, Fitz sets the stage for our company's remarkable journey.
Director of Business Operations
Introducing Raymond Jun Manalo, our Director of Business Operations, a mastermind of strategic planning and a graduate of Chemical Engineering who pursued a Master’s in Management. With his diverse educational background, Raymond brings a unique perspective to his role as he flawlessly balances tasks and fosters the growth of our team.
With an impressive track record, Raymond has accumulated over 15 years of experience in the operations department, spanning across various industries. His extensive knowledge and expertise allow him to navigate the complexities of our business landscape with ease, bringing valuable insights to drive operational excellence.
Raymond's love for his family shines through during his free time, as he joyfully engages in playful moments with his daughter. In his quest for knowledge and personal growth, Raymond finds solace in the pages of books, constantly expanding his horizons.
When he's not orchestrating seamless operations, you can find Raymond sipping on his favorite cup of coffee, always in pursuit of the perfect brew. He's also a boxing enthusiast, throwing knockout punches both in the boardroom and in the ring of life."
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Vice President – InfiNet Solutions
As an organization, we faced several challenges with staffing as the world emerged from a pandemic and decided to explore adding fully-remote people to our teams. It felt like a big step to take in adding employees from across the globe but Guided Outsourcing made us feel very comfortable with the process.
We’ve worked with Guided Outsourcing for just over 1 year and have had a wonderful experience. The leadership team in place does a great job of understanding our business and matching the right people with our specific needs and has led us to some amazing team members. As a result of their hard work and understanding, we’ve added more team members and grown beyond just technical staff.
With Guided Outsourcing, we are now able to rapidly scale many areas in our organization to satisfy any emerging needs while maintaining a strong culture. Relationships are paramount in our organization, so it’s been a wonderful opportunity for our team to build strong bonds with people in a different culture than ours.
Personally, I was lucky enough to be able to visit our GO team in the Philippines and had an unforgettable experience spending in-person time with our techs and the leadership team. Culture starts at the top of every organization, it all builds from there. Fitz and Raymond clearly have a strong passion for what they do whether it’s satisfying business needs or giving people from their country new opportunities and experiences. It’s been a pleasure to watch the growth of GO over the last year. I can’t recommend them enough.
Owner of Tixinthe6ix
My overall experience working with Guided Outsourcing has been nothing short of great. From the very first interaction, they have been hands-on and dedicated to ensuring client satisfaction. The constant communication throughout the entire process has been commendable.
Before using their services, we were facing staffing shortages and were unsure of where to turn. Discovering Guided Outsourcing and being referred to them has been a blessing. They have not only met but exceeded our expectations.
Their services provided an effective solution to our challenges by offering a wide pool of high-quality candidates to choose from. The individuals we have hired through Guided Outsourcing have showcased exceptional work ethics and professionalism.
As a result of using their services, we initially hired two team members and later expanded by adding another three. The positive impact on our business results is evident. Guided Outsourcing has truly played a role in driving our success.
The professionalism and expertise of the Guided Outsourcing team have been outstanding. They maintain open lines of communication, provide clear expectations, and regularly seek feedback on employees.
Without hesitation, I would highly recommend their services to others. Guided Outsourcing has consistently exceeded expectations since day one, and they have become an integral part of our team. They are instrumental in helping us grow our business and I view them as trusted partners.
COO of OFE Trio Marketing
I am thrilled to share my heartfelt testimonial for Guided Outsourcing, whose remarkable service has played a pivotal role in the significant growth and success of my business. From the moment we partnered with Guided Outsourcing, their dedicated team has consistently gone above and beyond to meet our needs and deliver exceptional results. Their professionalism, expertise, and unwavering commitment have truly exceeded our expectations.
With the help of Guided Outsourcing, our business has experienced remarkable growth. Their innovative solutions, strategic guidance, and deep industry knowledge have propelled us forward, allowing us to expand our operations, reach new markets, and maximize our potential. The seamless communication and efficient collaboration with their team have made the outsourcing process effortless and enjoyable.
Guided Outsourcing has not only provided exceptional talent but has become an integral part of our team. Their deep understanding of our business needs, combined with their ability to match us with the right professionals, has been instrumental in driving our success. The expertise and dedication of the individuals provided by Guided Outsourcing have significantly enhanced our capabilities, enabling us to deliver exceptional results to our clients.
I wholeheartedly recommend Guided Outsourcing to any organization seeking reliable and top-notch outsourcing services. Their unwavering commitment, exceptional service, and invaluable contributions have made them an indispensable partner in our growth journey. We are immensely grateful for their support and look forward to continued collaboration as we strive for even greater heights of success.
Service Manager of OrlanTech, Inc.
We are very satisfied with our partnership with Guided Outsourcing. The talent Guided Outsourcing provides delivers top performance while reducing our operating expenses. The Guided Outsourcing leadership team is always available and engaged in our partnership. OrlanTech highly recommends Guided Outsourcing due to the quality of talent and communication from their team.